Frequently Asked Questions
Find answers regarding doctor appointments, live session recordings, and our clinical philosophy.
Are the doctors and trainers certified and licensed?
Yes. All our consulting physicians hold verified BNYS (Bachelor of Naturopathy & Yogic Sciences) medical degrees or clinical nutrition credentials from recognized universities and possess active council registrations. Our personal trainers are Gold's Gym certified coaches.
How does the Live Training Recording feature work?
Every 1-on-1 session with your trainer is recorded and delivered to your portal. Under our rolling retention policy, your latest active session recording is always available to watch and practice until your subsequent session is published.
What is the Video Gallery in the customer portal?
The Video Gallery allows you to record and upload short movement clips—such as your squat technique, yoga asana alignment, or weekly posture check. Your doctor and trainer review these videos and provide targeted clinical feedback directly in your portal.
How long does the daily check-in take?
Only 30 seconds. You tap quick pills (Yes / Partial / No) for workout, diet, yoga, and water, rate your energy and mood on a simple 1-5 slider, and submit. There is no complicated calorie measuring or weighing every gram of food.
What happens during the weekly doctor review?
Every 7 days, your doctor reviews your 7-day adherence trends, weight progression, and uploaded logs. They record clinical notes and formulate the next version of your plan (e.g. adding resistance, tweaking herbs, adjusting sleep timings) to ensure steady progress.
Is the ₹9,999 fee all-inclusive for the full 90 days?
Yes! The ₹9,999 membership fee completely covers your initial doctor assessment, 90 days of personalized plan formulations, 1-on-1 live trainer sessions with rolling video replay, and all 12 weekly clinical doctor reviews.